![]() +My keycode ripped when I was peeling off the label. Webroot Online Account: Login to your online account and verify it is set up correctly.Download the Correct App: Check to make sure you are downloading the right app for your keycode.Webroot SecureAnywhere needs a solid internet connection to verify your account. Internet Connection: Are you connected to Wifi or a 3G/4G network? If you are connected to 3G/4G, try switching to Wifi or vice versa.Purchased at Best Buy: Access the current download file here.Direct purchase from Webroot: Access the current download file here.View PC removal instructions or view mac removal instructions. Do you have a previous version of Webroot installed? This could be blocking the installation of the new software.If you are getting an error about an extension in Safari not installing correctly, please restart your computer.Are you typing the keycode in correctly?. ![]() ![]() +How do I find my keycode if I do not have Webroot installed? Once logged in to the app, the keycode is no longer displayed.
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